FAQs

Frequently asked questions

What is the estimated shipping time?

Once your order has shipped it will typically arrive in 3-7 BUISNESS DAYS.

What will I receive with my order


Along with your jewelry, you will receive a GRA Certificate and a Premium Jewelry Box to safely store your pieces.

What is the base metal used in your chains?

Our chains are made from 925 STERLING SILVER, a premium-quality metal composed of 92.5% pure silver. Known for its durability, beauty, and hypoallergenic properties, sterling silver provides a long-lasting foundation for all of our designs.

Can I return or exchange an item

If you encounter product quality issues with your order such as defects, mistakes, or damages, get dedicated support from us for a Fast, Hassle-Free Return and Refund.

Where can I find my order tracking information

All tracking information will be sent to the Email Address Provided with your order once it has shipped. Be sure to check your inbox for updates!

Customer Support